My documentation is strong, as well. Human beings all grow up in different manners and under different philosophies. where i concurrently pursued a degree in both nursing and biological sciences. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. 91% said yes. "Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. In your answer, your interviewer will be looking to hear that you are confident in your ability to be a problem-solver on their team. The most successful healthcare institutions in the world pride themselves on the trusting relationships that they build with their patients and vendors and this is no different at Kaiser Permanente. When some of my colleagues were down and out regarding the changes, I was always the person to point out the bright side of a new change and I did so through both conversation and action. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. In the end, their participation ensured that all departments that this decision would affect had a say in the new process. We've all had those tough cases. Under President Franklin Roosevelt's New Deal policy, America reached out to help those in dire straits. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. Kaiser Permanente was born: in response to the staggering economic conditions of the Great Depression. On a recent project, I was part of a team that was testing new EHR's that we would potentially put to use in our organization. Very good answer! ", "Coming on board to the tight-knit team you have here at Kaiser Permanente, my first goal would be to get to know each and every person on the team and find out what I can do to make their job easier and more efficient. Well done! The success of Kaiser Permanente thrives on the accuracy of information and organization in all work that they do. ", "I am super focused when I am stressed so I can make sure everything is done and correct. ", "In looking to further my career in the healthcare field, I know that Kaiser Permanente has the highest of quality standards for the care that they provide. We told her we were going to order it and it was supposed to be there that day. Wonderful! When have you had to adapt to change in the workplace? This accuracy ensures that patient care transitions from one caregiver to the next. ", "No problem. I've had a lot of success by focusing on building a reputation for consistency and follow-up. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. To best suit my internal customers in their training, I ensure that I am a subject matter expert in the setting I am providing education. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. While I've listed several general options here, you don't have to stick to standard role divisions (i.e. When working with an organization the size of Kaiser Permanente, working as part of a team is a necessity in any position. Than they call you for a second interview. Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. This ensures that you give the right amount of information and detail to create a compelling and memorable answer. This post provides exhaustive information on the Kaiser hiring process, to help you learn how to effectively go through the job application, interviews and other parts of the recruitment process at Kaiser Permanente and be employed. I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. ", "When you work in a diverse team and with patients, you will encounter difficult personalities. This shows the interviewer that you've done your research and aren't answering vaguely. ", "I have always been naturally introverted, but I have turned that personality trait into an advantage for me. Do you tend to take on a formal leadership role or tend to lead by example in more of a supportive position? We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Be sure to talk openly to your interviewer about which areas of your career are the most stressful. We now offer a text messaging program to all Kaiser Permanente members (standard message and data rates may apply from your wireless carrier). Prior to bringing in representatives from three hand-selected companies, I brought up the idea of getting references on them first. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. Every person I care for has a story. ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. "I have experience in ordering medical supplies and maintaining inventory. Kaiser Permanente takes great pride in having a very positive and nurturing environment. Never being complacent, my creative thinking and project leadership skills will serve your organization greatly. "In my most recent position, we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. ", "Knowing that I wanted to pursue a career that involved healthcare and science, I received my bachelor's degree in cytotechnology from Thomas Jefferson University. I don't know what the patient could be going through, but showing I care for them and treating them like family will make a difference for them to feel better. It sounds as though you do everything possible to ensure your patients are set up for success. Prior to your interview with Kaiser Permanente, your research into the organization's quality mission and vision will give you great insight into their patient care philosophy. I am currently pursuing my MBA to help advance me into a leadership position later in my career, and I'm hopeful that opportunities will exist down the road with Kaiser Permanente when I am ready to demonstrate my ability to lead. Are there shared values that you could also mention? I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Every day I learn something, and that's because I choose to get better. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. If you want to ace your upcoming interview, practice with our topical-based interview question sets. While there was no injury, I was required to report the fall to our safety team and I did so immediately. Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. She's fortunate to work from home, and makes about $32/hr w/ no degree. Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. Did you consider that the patient's physical pain or feeling ill would make his temper short? They expect their healthcare providers and staff to be an integral part of these communities as participants and leaders. In owning up to my mistake, I quickly changed my plans for the day and reported to work to cover the shift. 3.2 (5 reviews) Term. If posed a question like this during your time with them, your interviewer will be looking to hear that your own patient care philosophy is a great match for Kaiser Permanente. "In my current role there is a lot of staff turnover when it comes to our management team. Looking back, I now make time in my calendar every day to review all emails that have come in and take action on any that are required so that nothing gets missed. Talk to your interviewer about continuing education you have participated in recently, any conferences you regularly attend, or any seminars you have taken in your field. If hired at Kaiser Permanente, I would prioritize learning the inventory and ordering procedures for this unit upon starting. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. ", "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. At the end of the day, many role titles are fluid. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". It sounds like you handled this matter with utmost urgency and great customer care. As we met for brainstorming and solution ideas, we realized that our new process decisions would affect many other departments. Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. People feel pretty comfortable with me and often open up about what theyre going through or share their personal lives with me. Perhaps you have a keen eye for detail. Clear communication is vital to the successful functioning of any team, but it is especially important in a medical environment where the consequences of misunderstandings or misinformation can be life or death. Upon using my reflective listening skills to calm them down, I took the extra time required to walk the customer through every line item on their billing statement until they fully understood each item. Great work giving your example and then highlighting how you corrected the error. Our date tracking prior to 2019 was not accurately kept. Prior to your interview, it will be important for you to research the role you are interviewing for and put some thought into how you will be able to deliver the best service to those you will be working closely with. While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone.